Kathy

thank you. keep shopping

I appreciated how quickly they confirmed pickup and also she is very kind person.

Kathy was persistent and kept the conversation going even after a few bumps in coordinating the meetup location.

She was also great about keeping in touch about when she'd be back to pick up the carpet, which I really appreciated. 🤝

Kathy was also very kind and understanding throughout our conversation, even when she was initially unsure about the purchase – making the whole experience feel easy and pleasant.