Emaad

Although I an satisfied with the product and price. It was not mentioned that it was kept assembled which made it very difficult for pick up. I called upon arrival to their apartment building and was told to come upstairs because “she couldn’t bring it downstairs herself” but when I got upstairs I met with a woman and a man. Luckily I brought my boyfriend with me as I am 8mo pregnant. After making payment, help was not offered to bring the changing table downstairs, so my boyfriend had to struggle with the changing table down the hall back to elevator and then through the lobby and out to our car. It barely fit in the elevator and out the lobby doors, if it weren’t for the kind neighbours in the building helping I don’t know how we would’ve got it home.

Thanks for being flexible with the pickup time and providing your buzzer and apartment number – made everything super easy!

Very friendly and helpful